Our phone lines and administrative offices are closed from the afternoon of Wednesday 24 December, re-opening on Friday 2 January 2026. Listed below you can find a bin collection timetable, opening hours of our markets, and how to report stray dogs and a homeless emergency issue.
Stray dogs
Report a stray dogs issue.
Homeless emergency
If you are homeless owing to an emergency situation, outside of office hours or at the weekend, please call P3 for advice and assistance - telephone 0808 1692 333. More about homelessness.
Waste and recycling
The details of which containers to put out can be found using our 'when is my collection?' search facility.
Thursday collections scheduled for Christmas Day itself, will take place earlier on Saturday 20 December and Thursday collections scheduled for New Year’s Day will be a day later, on Friday 2 January. There will be no change to Monday, Tuesday or Wednesday collections. All Friday collections will be one day later than usual.
- Garden waste collections will be suspended from Monday 29 December to Friday 9 January inclusive· Food waste will be collected weekly
- Please note we are not able to collect any additional household waste. Make sure your household waste is contained in your grey bin or in four black sacks if you are on a sack collection.
- If you subscribe to the garden waste scheme you can recycle your real Christmas tree. Place at the edge of your property on your green/recycling day between 12 January and 6 February.
- Report a missed bin or order a replacement container online. Find out when your collection is with our handy postcode search.
- Every household in the district received a Christmas and New Year collections timetable in the Dales Matters Autumn 2025 publication.
- Details of changes to bin collections are also advertised on our Facebook page, and through our free e-newsletter.
Matlock Town Hall reception
Matlock Town Hall will close from the afternoon of Wednesday 24 December and re-open on Friday 2 January.
Markets
Ashbourne (Thursday)
No market on 25 December and 1 January
Bakewell (Monday)
No market on 29 December
Wirksworth (Tuesday)
No market on 23 and 30 December
Free parking!
Don't forget it's free to park in any District Council car park after 2pm throughout December.
